
Bio
An IT Transformational Leader with extensive experience within the IT Industry spanning service delivery leadership, client-facing, and sales positions. A flexible decision-maker with excellent leadership, strategic planning, negotiating, and client relationship skills. Extensive experience implementing IT service and management strategies within multiple disciplines and industries to increase efficiency and decrease expense. Expertise in: IT Service Integration & Management || Complex IT outsourcing & service pursuits || IT service management (ITIL) || Client relationship management || Strategic program management (PMP) || IT operations management || Vendor management, including multi-supplier